Orders typically leave our warehouse within 3-5 business days, and are shipped via UPS. You will get an order confirmation when we’re received your order and another e-mail with tracking information when it’s shipped. All products are ready to ship unless they are are a pre-order item, or otherwise noted on the product page or announcement bar.
We are only offering shipping in the US and Canada. For any inquiries regarding shipping, please contact firstname.lastname@example.org
When you add Route Protect at checkout, you can easily file issues for lost, stolen, or damaged packages in the unfortunate case that they arise. Route Protect is premium package protection for your online orders. Purchased Route Protect and need to file a shipping issue?
File here: HTTPS://CLAIMS.ROUTE.COM
We are not responsible for lost, stolen, or damaged packages unless Route Protect was purchased at checkout.
What Is Route?
We’ve partnered with Route-A package protection and tracking solution to give our customers the best possible delivery experience. Route offers a few options to improve the post-purchase experience.
Route Protect is a premium package protection for your online orders. When you add Route Protect at checkout, you can easily file issued for lost, stolen, or damaged packages in the unfortunate case they they arise.
What Are Route’s Policies?
Route Package Protection covers lost, stolen, and damaged items that fit the following criteria. Review the policies to understand what lost, stolen, and damaged items Route will cover.
Note: When refunding an item, Route covers the subtotal of the order. Shipping costs, taxes, and the Route Premium are not included.
When replacing an item, Route covers the subtotal of of the order, the Route premium, shipping costs, and taxes, Route does not pay custom/duty fees.
For a detailed breakdown of Route’s official insurance policy, please see
All of our products are priced in US dollars (USD) and Canadian dollars (CAD).
All sizing information is displayed in the Description tab on the product page.
You can sign up for restock alerts on the product page or sign up for our mailing list to be notified when an item is restocked.